Q.  Do you charge for quotes?


A.  No, we never charge to come out to you and quote for any work needed. All quotes are free and without obligation.


Q. I work full time. Are you flexible with times to suit us?


A. Yes. We appreciate that people often struggle to get time off work. We will do our best to be as flexible as possible.


Q.  I am a Landlord. Can I set up a contract with you to maintain all my properties?


A. Yes, we will be happy to tailor a package to suit your needs. It’s always good to have that peace of mind that any problems arising in your properties can be solved with a quick phone call.


Q.  How much do you charge?


A.  We have an hourly rate which will be charged for work taking no more than 2.5 hours. For the larger jobs we will give you an accurate quote based on the full job. We believe this is a fairer pricing system for you and takes away the worry of a large bill. You will know the full price BEFORE we start work.


Q. How do I know I can trust you? I’ve had bad experiences with trades people in the past.


A. PlumbHers on Tap are fully qualified and carry liability insurance. We give a guarantee with our work and will call you 7 days after completion to follow up and make sure you are happy with the service.  We have some excellent feedback and pride ourselves on excellent customer service and workmanship.


Q. Are you Gas Safe registered?


A. No, we don’t work on Gas. But we work alongside a select group of trusted trades people and will put you in touch with them. We only recommend those who have the same high standards as ourselves.


We will let you know What we are doing, Why we are doing it and What we are replacing or fixing, so you are informed at all times